whosin

Support

We're here to help! If you have questions, run into issues, or want to share feedback about WhosIn, here's how to reach us.

Contact us

Email us at support@seewhosin.com and we'll get back to you within 24 hours.

Frequently asked questions

How do I create a hangout?

Tap the "+" button on the home screen, pick an activity and dates, then share the link with your friends. They can vote on what works — no account needed.

Do my friends need an account to vote?

No. Anyone with the link can vote as a guest by entering their name. Creating an account lets them track their hangouts and get notifications.

How do I change or cancel a hangout?

Open the hangout and tap the three-dot menu in the top right. From there you can edit details, close voting, change the confirmed date, or cancel the hangout entirely.

How do I delete my account?

Go to your profile (bottom-right tab), scroll down, and tap "Delete account." Your data will be anonymized within 30 days. You can restore your account within that window by logging back in.

How do I report inappropriate content?

Open the hangout and tap the three-dot menu, then select "Report." You can also block a user from their profile. We review all reports within 24 hours.

I'm not receiving notifications

Check that notifications are enabled for WhosIn in your device settings. In the app, go to Profile → Notification preferences to make sure the types you want are turned on.

Report a problem

Found a bug? Use the feedback button inside the app (Profile → Send feedback) or email us at support@seewhosin.com with a description of what happened and any screenshots.

Privacy and data

For questions about your data, see our privacy policy or email privacy@seewhosin.com.